Policy kahta hai
Sirf account-related data collect karte hain. Practice: JazzCash / Easypaisa login ke through signup hota hai, phir sirf withdrawal request ka data store hota hai.
LEGAL REFERENCE
ch3 mein aapki privacy hamara pehla qaanoon hai
Jab aap ch3 mein account kholte ho, aapka personal data aur payout information secure encryption ke under rehta hai. Hamara privacy policy sab kuch clear rakhta hai —...
Encrypted account accessLocal payment data protectionTransparent data usePakistan-aligned security
Hamara privacy stance aur data handling
ch3 aapsa sirf woh information lete hain jo aapka account aur withdrawals ke liye zaroori hain. Naam, phone number, aur payment details — yeh sab encryption ke through secure rehta hai. Jahan local qanoon ijazat deta hai, ham supported ilaqon mein kaam karte hain. Aapka login history, game activity, aur withdrawal records hamari servers par stored rehta hai lekin sirf aapke account
management aur fraud detection ke liye use hota hai. Hum kisi bhi third party ko aapka data bina permission nahi dete. Agar aap apna account close karna chahte ho ya aapka data delete karvana chahte ho, hamari support team se directly contact kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY KE SAWAAL
Apne privacy ke baare mein hum se pooche
Agar aapko aapke data ke baare mein koi sawaal ho, ya aap apni privacy settings change karna chahte ho, hamara support team yahan ہے. Sab requests 48 ghanton mein jawab mil jaate hain.
Team online
Live Chat
Rooz 10 AM se 10 PM tak hamari support team ch3 lobby mein live chat ke through available hai. Privacy-related sawaal ke liye direct message bheje.
Email Support
[email protected] par email kar sakte ho. Aapke account verification details de aur apna request likhe. Response 24-48 ghanton mein aayega.
Account Settings
Aapka ch3 account mein 'Privacy & Security' section hai jahan aap apne data visibility aur communication preferences manage kar sakte ho.
SECURITY KE STANDARDS
Hamara privacy approach kaun se standards follow karta hai
ch3 international encryption standards use karta hai aur local Pakistan payment regulations ke under kaam karta hai. Aapka account activity monitoring continuous hai fraud aur unauthorized access se bachne ke liye.
SSL Encryption
Sab login aur payment data SSL 256-bit encryption ke through transfer hota hai. Yeh wahi standard hai jo banks use karte hain Pakistan mein.
Two-Factor Authentication
Aapka ch3 account two-factor verification support karta hai. Phone number ya authenticator app se apna login secure kar sakte ho.
Payment Partner Compliance
JazzCash, Easypaisa, SadaPay aur Raast — tamam ye payment partners ke sath ham data-sharing agreements signed hain jo Pakistani financial regulations follow karte hain.
Regular Security Audits
Hamara platform quarterly security audits se gujarata hai. Session logs, withdrawal records, aur account history logs ke liye automated monitoring chal raha hai.
Data Retention Limits
Inactive accounts ke personal data ko 3 saal baad automatically anonymized kar diya jata hai. Agar aap closure request dete ho, data 30 din mein delete ho jata hai.
Incident Response Team
Agar koi breach ya unauthorized access ho, hamara incident team 2 ghanton mein activate ho jata hai aur affected users ko directly notify karta hai.
POLICY AUR PRACTICE
Hamara privacy policy aur actual data handling mein kya difference hai
Hamara privacy policy sirf document nahi hai — yeh woh cheez hai jo hum har din aapke data ke sath follow karte hain. Yahan dekhe jo hum kehte hain aur jo hum...
Policy kahta hai
Payment history secure rakhi jati hai. Practice: Sab transaction logs encrypted hote hain aur sirf 90 din tak account mein visible hote hain; purane records archived hote hain.
Policy kahta hai
Third parties ko data nahi dete. Practice: SadaPay aur Raast ke saath sirf withdrawal confirmation ke liye data share hota hai, kuch aur nahi.
Policy kahta hai
Apna data delete karvana chahte ho to kar sakte ho. Practice: Account closure request dene ke baad 30 din mein personal info aur transaction history delete ho jati hai.
Policy kahta hai
Login sessions time-limited hote hain. Practice: 30 min inactivity ke baad automatically logout ho jata hai; wapas login karte ho to fresh session start hota hai.
Policy kahta hai
Fraud monitoring continuous hai. Practice: Har withdrawal request automatic screening se guzarta hai; suspicious patterns ko manually review karta hai hamara team.
Policy kahta hai
Local Pakistan rules follow karte hain. Practice: Supported ilaqon mein JazzCash, Easypaisa, SadaPay aur Raast ke through fund movement, aur sab regulatory requirements clear hain.
TRANSPARENCY KE POINTS
ch3 par privacy ke visible elements
Aapka account dashboard mein privacy aur security ke liye clear toggles aur settings dikhayi dete hain. Login history se lekar withdrawal records tak, sab kuch aapke control mein...
Account Privacy Panel
Aapke profile mein 'Data & Security' section hai jahan aap...
Login Activity Log
Device, location, aur time ke sath sab login attempts ka...
Payment Method View
Aapne JazzCash, Easypaisa, SadaPay ya Raast account jo link kiya...
Withdrawal Verification Steps
Har withdrawal request ka full trail dikhayi deta hai —...
Cookie & Tracking Control
Browser settings se aap session cookies manage kar sakte ho...
Data Export Option
Account settings mein 'Download My Data' button hai. CSV format...
Aapke privacy ke bare mein common sawaal
Account closure request submit karne ke baad, aapka personal info aur game history 30 din mein delete ho jata hai. Withdrawal records aur tax-related documents legal reasons se 5 saal store hote hain, lekin encrypted form mein aur sirf hamari internal compliance team ko access hota hai.
Nahi. Jab aap JazzCash ya Easypaisa se deposit karte ho, tab sirf transaction ID aur amount ch3 ko dikhayi deta hai. Aapka actual bank account number ya personal financial details hamko nahi diye jaate. Sab payment processing ye partners apne secure servers par karte hain.
Bilkul nahi. Hamara privacy policy mein clear likha hai — aapka game data, betting history, aur account information sirf internally ch3 ke liye use hota hai. Fraud detection, account security, aur regulatory compliance ke liye hi hum data access karte hain.
Haan, withdrawal process ke liye zaroori hai ke aapka verified name aur withdrawal address SadaPay ya Raast ko diya jaye taake fund correctly deliver ho. Yeh normal banking practice hai Pakistan mein. Lekin woh partners sirf withdrawal ke liye aapka data use karte hain, kisi aur purpose ke liye nahi.
Aapka password bcrypt hashing se encrypt hota hai, jo military-grade security standard hai. Hamara servers mein stored password ko kabhi plain text mein nahi dekha ja sakta. Agar aap apna password bhul jao to ham aapko secure reset link email karte hain, jo sirf 24 ghanton ke liye valid hota hai.
Agar kabhi koi security incident ho, ham 48 ghanton mein sab affected users ko email aur app notification ke through inform karte hain. Hamara incident response team breach scope, affected data, aur aapke liye recommended actions explain karta hai. Aapko free credit monitoring service bhi offer karte hain agar needed ho.
Hamara servers aapke login IP address ko record karte hain fraud detection aur account security ke liye. Yeh tamam online platforms karte hain. Lekin hum aapko real-time location track nahi karte. App ya browser location permission sirf optional hai aur sirf aap allow kare to use hota hai.